Support
A question, a problem or something with a payment — write to us.
Message us on TelegramEmail: support@gramsense.app
Quick answers
Payments and refunds
Send /paysupport to @GramSenseBot and describe what happened.
Export your data
In the app: Profile → Your data → Export my data. Or send /export to the bot — you get one file with all your data.
Delete your account
In the app: Profile → Your data → Delete my account. Or send /deleteme to the bot. Everything is erased; payment records are kept de-identified, as the law requires.
Turn off reminders and the evening summary
Profile → Notifications — or the 🔔 button under any reminder.
Disconnect your watch (Intervals.icu)
Profile → Connection → Watch or ring via Intervals.icu: turn the switch off. GramSense loses access to your Intervals.icu account right away, and synced data you didn't edit is removed.